A European leader in the online travel and leisure industry.
Providing a web application aimed at sharing among employees processes, documents, internal procedures and collaborative services.
A knowledge management platform that facilitates data and information sharing throughout the organization. Thanks to user centered UIs, Employees benefit from different ways of searching information through a navigable hierarchy or faceted navigation.
Results and benefits
Enabled different "views" on the same set of information, according to the specific needs of different users and contexts. Increased customer care efficiency. Ease of use and fast learning curve for new employees.