Entando complies with the European Union (EU)-US Privacy Shield Framework regarding the collection, use, and retention of personal information from EU member countries. Entando has certified that it adheres to Privacy Shield Principles and it is subject to investigatory and enforcement powers of the Federal Trade Commission. In compliance with Privacy Shield Principles, Entando commits to resolve complaints about our collection or use of your Personal Data. EU individuals with inquiries or complaints regarding our Private Shield policy should first contact Entando by emailing firstname.lastname@example.org. Entando adheres to an independent recourse for investigating unresolved complaints regarding Privacy Shield commitments as prescribed by JAMS at http://www.jamsadr.com/adr-spectrum/. If you do not receive timely acknowledgment of your complaint from us or if we have not addressed your complaint to your satisfaction, please visit JAMS for more information or to file a complaint. If your complaint has not been resolved by JAMS, under certain conditions, it is possible to seek recourse through binding arbitration. To learn more about Privacy Shield and to view Entando's certification, visit https://www.privacyshield.gov.
By submitting any information or registering for any Entando Services, you agree (1) to comply with the terms and conditions of this Privacy Statement, and (2) that Entando may process (i.e., collect, use, etc.) your Personal Data as described in this Privacy Statement.
You expressly consent to the processing of your Personal Data according to this Privacy Statement. Personal Data may be processed by Entando in the country where it was collected as well as other countries (including the United States) where laws regarding processing of Personal Data may be less or more stringent.
When you visit our website and choose to create an account, we will collect your Personal Data. "Personal Data" shall mean any information that can be used to identify an individual, and may include, but not limited to, name, email address, postal or other physical address, title, occupation, and other information required to provide a service or deliver a product.
Use of Personal Information
We may use your Personal Data for reporting and assessment of service levels, to better understand how our Site and Services are used, to gauge traffic patterns and determine what types of content and services are most popular with users, to contact you with information about Entando products, services, news and events.
Cookies and Log Files
We use information that we collect through cookies and log files to understand our users ' preferences and to improve the Site and the Services. A cookie is a piece of data stored on the user's computer tied to information about the user. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. If you choose to disable cookies, some areas of the Site and the Services may not work properly.
In our log files, we collect information such as internet protocol ("IP") addresses, browser type, internet service provider ("ISP"), referring/exit pages, platform type, date/time stamp, and number of clicks. Log file information may be linked to your Personal Data.
If you send Entando an email or mail (to provide feedback or to ask a question regarding the Site or Services), Entando will collect any information contained in such communication. Entando may retain those communications in order to process your inquiries, respond to your requests, and improve the Services. Entando will treat the Personal Data in such communication in accordance with this Privacy Statement.
Entando may use any non-personally identifiable information that it collects or stores (including your feedback, but excluding your Personal Information) for any purpose it deems appropriate.
Individuals under the age of 18 are not permitted to use the Services without the supervision of a parent or legal guardian. We do not knowingly collect or solicit Personal Data from children under the age of 18 or knowingly allow such persons to register for an online account or to post personal information through the Services and should we learn that someone under the age of 18 has provided any Personal Data to the Services, we will remove that information as soon as possible.
Special Offers and Updates
We may send new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. We present the option to not receive these types of communications.
We may send you service related announcements, including, for instance, when a Service is temporarily suspended for maintenance. Generally, users may not opt-out of these communications, though they can deactivate their account.
If you participate or contribute to Entando's forums, wikis, documentation-related pages, and other pages within the Entando website ("Community"), the information you provide there (including your first and last name) will be made broadly available to others, potentially inside or outside Entando, who have access to the Community. Also, please recognize that certain forums may have additional rules and conditions. Each participant's opinion within a forum or chat room is his or her own and does not reflect the opinion of Entando. To request removal of your Personal Information from our blog or community forum, contact us email@example.com. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.
You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at firstname.lastname@example.org
Limited Data Sharing with Third Parties
We may share your Personal Data with third parties in accordance with this Privacy Statement. You have control over synchronization of your Personal Information through your account. Our servers may synchronize your Personal Information with other devices, and may synchronize such data with third party applications, as instructed by you through your account.
We may need to provide your Personal Data to third parties to deliver specific services to you (such as hosting services or support services). These third parties are required not to disclose your Personal Data and not to use your Personal Data other than to provide the services requested by Entando. If a third party providing services on our behalf processes your Personal Data in a manner that violates Privacy Shield Principles, the third party is liable for damages unless it is proven that Entando is responsible for the event giving rise to the violation.
Entando may share some or all of your Personal Data with its affiliates, in which case we will require our affiliates to honor this Privacy Statement. If our company or our assets are acquired by another company, that company will possess the Personal Data collected by Entando and it will assume the rights and obligations regarding your Personal Data as described in this Privacy Statement.
We may share aggregated or non-personally identifiable information with our business partners but such information is not linked to your Personal Data.
Entando uses industry standard security measures to protect against the loss, misuse and alteration of the information under our control. Although we make good faith efforts to protect the storage and transmission of your Personal Data, we cannot guarantee complete security. You should know that unauthorized persons may access your stored Personal Data or intercept transmissions of your Personal Data.
Please be aware that, whenever you voluntarily post information to message boards or any other public forums, such information can be accessed by anyone and, if such information includes your contact information, third parties may use it to send you unsolicited communications.
The Site may contain links to third party sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our Site and to read the privacy statements of other sites.
Updating Personal Data
We realize that your Personal Data is subject to change. You may edit your Account Data at any time (provided that it remains accurate) that we store will change whenever you change it (either directly or via synchronization with another data source). If you wish to have Entando delete your Account Data, you may terminate your account at any time. However, any information deleted from our production servers may remain in our archives or backups.